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Terms of Service

Terms of Use – Kiazolzz

 
Welcome to the Kiazolzz website (the “Site”). By accessing, browsing, or using this Site in any way, you acknowledge and agree to be fully bound by the following Terms of Use (the “Terms”). We encourage you to read these Terms carefully before using our services; if you do not accept any provision of these Terms, you must refrain from accessing or using the Site entirely.
 
This Site is made available for use only by individuals who have reached the legal age of majority in their country or jurisdiction of residence, or who are at least 18 years of age—whichever age requirement is higher. Your use of the Site constitutes your formal confirmation that you meet this eligibility criterion and possess the legal capacity to enter into and abide by these Terms.
 
In using the Site, you agree to conduct all activities in compliance with all applicable local, national, and international laws, rules, and regulations. You further agree to refrain from any conduct that could harm, interfere with, or disrupt the normal operation, security, or functionality of the Site, including any attempt to gain unauthorized access to restricted sections, servers, systems, or any proprietary data associated with the Site. Any use of the Site for unlawful, fraudulent, or otherwise unauthorized purposes is strictly prohibited and may result in immediate termination of your access to the Site.
 
We make every reasonable effort to ensure that all product information displayed on the Site—including descriptions, specifications, pricing, and availability—is accurate and up-to-date at the time of publication. Despite our best efforts, however, typographical errors, omissions, or factual inaccuracies may occasionally appear on the Site. Kiazolzz retains the sole and absolute right to correct any such inaccuracies, update product details, or adjust pricing at any time and without prior notice to users. We shall not be liable for any errors in product information or any consequences arising from such errors.
 
Placing an order through the Site constitutes a binding offer to purchase the selected products on the terms and conditions outlined on the Site at the time of order placement. By submitting an order, you represent and warrant that all personal, shipping, and payment information you provide is true, complete, and accurate, and that you are the authorized holder of the payment method used to process the order, with full legal permission to use it for the transaction. Kiazolzz reserves the right, in our sole and absolute discretion, to refuse, cancel, or modify any order for any reason, including but not limited to suspected fraud, incorrect product pricing, insufficient inventory, or violations of these Terms.
 
Kiazolzz offers international shipping to a wide range of global destinations, with shipping costs, delivery timelines, and related policies varying based on your delivery address and the shipping method selected at checkout. All detailed rules, terms, and information related to shipping, delivery, order tracking, and associated responsibilities are set forth in our dedicated Shipping Policy, which is incorporated into these Terms by reference. We encourage you to review the Shipping Policy carefully before placing an order to understand all applicable shipping terms.
 
All matters pertaining to product returns, exchanges, refunds, and associated eligibility criteria are governed by our separate Return & Exchange Policy, which is also incorporated into these Terms by reference. This policy outlines the conditions under which returns and refunds may be issued, the steps to initiate a return, and our related procedures and responsibilities. Please refer to the Return & Exchange Policy for full details on your rights and our requirements for processing returns and refunds.
 
All content, materials, and intellectual property displayed on the Site—including but not limited to text, copy, graphics, logos, images, product designs, and trademarks—is the exclusive property of Kiazolzz and is protected under applicable copyright, trademark, and other intellectual property laws worldwide. No part of the Site’s content may be copied, reproduced, distributed, modified, republished, uploaded, posted, or transmitted in any form or by any means, whether electronic or mechanical, without the prior express written consent of Kiazolzz. Any unauthorized use of the Site’s intellectual property is a violation of these Terms and applicable law.
 
To the fullest extent permitted by applicable law, Kiazolzz shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site, your access to or inability to access the Site, or any purchases made through the Site. This limitation applies to damages resulting from lost profits, lost data, service interruptions, or any other commercial damages or losses, even if Kiazolzz has been advised of the possibility of such damages. Nothing in these Terms shall limit our liability for fraud, gross negligence, or any other liability that cannot be limited under applicable law.
 
You agree to defend, indemnify, and hold harmless Kiazolzz, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or related to your use of the Site, your breach of these Terms, your violation of applicable laws or regulations, or any harm caused to third parties by your actions in connection with the Site. This indemnification obligation shall survive the termination of these Terms and your use of the Site.
 
These Terms of Use, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of Indonesia. No conflict of law rules of any jurisdiction shall apply to override or modify this choice of law. Any disputes arising under these Terms shall be resolved in the competent courts of Indonesia.
 
Kiazolzz reserves the right to update, revise, or modify these Terms at any time and in our sole discretion. Any changes to the Terms will be effective immediately upon being posted on this page of the Site, and the “Last Revised” date at the top of the page will be updated to reflect the date of the latest changes. Your continued use of the Site after any such changes constitutes your unconditional acceptance of the revised Terms in full. We encourage you to review these Terms periodically to stay informed of any updates.
 
If you have any questions, concerns, or requests for clarification regarding these Terms of Use, please contact our support team at any time via email: reply@kiazolzz.com. Our team will respond to your inquiry as promptly as possible and provide the necessary information to address your questions.